Please send us an inquiry to firstname.lastname@example.org with wholesale in the subject line and have your business address and EIN (FEDERAL TAX ID) handy.
We will ship all orders with a tracking number within 48 hours on a business day M-F (excluding Federal Holidays).
In order to have a refund issued tracking an order number must be given so that we can confirm delivery status.
If tracking number shows delivered, no refund will be given; if non-delivered, refund will be processed minus the shipping charge incurred.
Please include your FULL address including unit numbers to help USPS/UPS/FedEx deliver your orders.
We process refunds once we receive the item back in perfect, new and sealed condition.
In the extremely rare case that USPS/UPS/FedEx destroys your order due to employee carelessness we have three options:
1. show us a picture of the damage and file an insurance claim with USPS/UPS/FedEx.
2. show us a picture of the damage and get a follow-up order resent.
3. show us a picture of the damage and get a refund to compensate for the part of the order that was damaged.
A refund will not be granted for the reason "this product moved slower than expected in my store."
By purchasing with a credit card you agree to waive your right to a chargeback and agree to work with the vendor on any open concerns.
What data do we collect?
We may automatically collect information which alone cannot be used to identify you when you connect to or use our website. We collect such information to help us identify users' browsing preferences and search queries through Google Analytics and other such services. This information is used for internal purposes so that we can carry out research on user demographics, browsing behavior and search interests. Anonymous or generic information from which you cannot be personally identified is not personal data. We also use products like Facebook Pixel which may be used to personally identify visitors for ad retargeting.
FOR WHOLESALE INQUIRIES OR QUESTIONS? CALL US RIGHT NOW: 408-883-5326
OFFICIAL SOUTHEAST DISTRIBUTOR:
For wholesale and distributor inquiries in the Southeast US (Alabama, Georgia, South Carolina, Mississippi Tennesee, Arkansas, Kentucky, West VA) please contact Exclusive Distributors, Inc. at 1-877-387-4679 or visit ExDinc.com